In today’s ever-evolving automotive industry, the path to running an effective Business Development Center (BDC) often feels like solving a complex puzzle. Many dealerships struggle to succeed because they are unaware of all the essential pieces needed to complete the picture.
Discover how to assemble
the most valuable puzzles effectively!
Inspired by my son Anand, the “Puzzle Master” who effortlessly solves puzzles, this two-day seminar will equip attendees with the knowledge and tools to piece together their successful BDC. Like puzzles, every dealership is unique, and identifying the correct framework for their needs is the foundation for success.
Participants will delve into the three distinct “puzzle types” available to dealerships:
Business Development Center (BDC):
Dedicated personnel managing incoming internet and phone leads.
Internet Sales Team:
"Cradle-to-Grave" personnel who manage everything from lead response to vehicle sales.
Outsourced BDC:
External teams handling all dealership opportunities.
Pieces to the Puzzle:
Leadership vs. Management in a BDC.
Vehicle Buy Back Strategies.
Effective Video Communication.
Hospitality for Generating Raving Fans.
Service BDC: Onsite vs. Offsite.
Marketing & Advertising.
Inspiration, Motivation & Purpose.
Hiring & Onboarding.
Training & Development.
Follow-up Processes.
Phone Techniques & Call Monitoring.
CRM Management.
AI, Text, Email, and Chat Strategies.
Each session is designed to provide actionable strategies, empowering attendees to return to their dealerships equipped with a complete "puzzle" to implement immediately. Join us at Bell Works to redefine your dealership's success, one puzzle piece at a time.
Become A speaker!
Give us a few information about you and we will contact you very soon!
