In today’s ever-evolving automotive industry, the path to running an effective Business Development Center (BDC) often feels like solving a complex puzzle. Many dealerships struggle to succeed because they are unaware of all the essential pieces needed to complete the picture.
Inspired by my son Anand, the “Puzzle Master” who effortlessly solves puzzles, this two-day seminar will equip attendees with the knowledge and tools to piece together their successful internet lead follow-up process. Like puzzles, every dealership is unique, and identifying the correct framework for their needs is the foundation for success.
Like puzzles, every dealership is unique—and finding the perfect fit between people, process, and performance is key. Just as Anand thrives on unlocking patterns with precision and purpose, this event will challenge you to think differently, align your pieces strategically, and complete the picture of long-term dealership success—one piece at a time.
Participants will delve into the three distinct “puzzle types” available to dealerships:
Dedicated personnel managing incoming internet and phone leads.
"Cradle-to-Grave" personnel who manage everything from lead response to vehicle sales.
External teams handling all dealership opportunities.
We’re partnering with top-tier vendors and sponsors who share our commitment to business excellence. Gain brand exposure, connect with potential clients, and drive new opportunities.
